Combine the powers of edge and cloud AI to predict, intercept, and remediate IT issues before they frustrate users and require service desk support.

Deploy, don’t disrupt. Augment Microsoft Configuration Manager with self-managing distribution infrastructure and client health.

Access key metrics that showcase the 1E Platform's value to easily assess its impact and effectiveness.

Get end-to-end visibility, proactive issue identification and remediation, and streamlined troubleshooting tools to enhance the Digital Employee Experience (DEX).

Get real time incident investigation and remediation capabilities across your endpoint estate without leaving ServiceNow.

Reduce application digital friction, reduce ticket volume, and improve application performance.

Know everything about your inventory with timely, accurate reporting, and normalized records for easy review, confident decisions, and fast action.

With 1E Synthetic Monitoring, gain complete visibility into your digital environment with powerful, proactive monitoring designed to detect issues before they impact employees. Enhance observability, reduce downtime, and create a smoother digital experience for your team—wherever they are.

Extend your Service Catalog and Virtual Agent with advanced automation to instantly fulfill requests.

Improve patch compliance by visualizing up-to-date patch status and surfacing details on patch failures.

Activate modern, automated, real-time configuration compliance for your entire IT estate. Deploy policies and rules, receive state reports, and verify device compliance.

The 1E Platform helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.

Understand how end-users feel about their digital employee experience by systematically collecting, measuring, and surfacing feedback you can actually act on.

Pinpoint root causes, identify affected devices, troubleshoot endpoints without screen-sharing, and automate fixes across your environment—in minutes, not hours.

Get a complete view of your users' digital employee experience by tracking stability, responsiveness, performance, and sentiment on endpoints and software.